We free hostages—CEOs who have become consumed by their businesses.
Our proven framework— the Organizational Scaffold System™— transitions CEOs from operational noise to strategic growth. We are the premier operational strategy firm in the US.
Our proven framework— the Organizational Scaffold System™— transitions CEOs from operational noise to strategic growth. We are the premier operational strategy firm in the US.
Here’s the truth no one tells you:
As companies grow, complexity increases faster than structure. When that happens, decisions naturally collapse back to the founder. Not because the founder wants control–
But because they’ve actually built a dependent team.
At this point, companies fail to grow because they lack the necessary systems, structures, and force multipliers. That’s where we come in.
The three-phase system restructures your organization by addressing key roadblocks to growth. Our team of experts assesses missing structural foundations, installs needed systems, and then hires the right force amplifier.
Phase 1: Assess
Our experts uncover current bottlenecks and missing frameworks through a series of discovery sessions and diagnostics.
Phase 2: Apply
We install necessary systems and structures utilizing a fractional organizational strategist to implement the structure immediately. Our solution allows you to experience high-level strategic support before making a permanent hire, significantly de-risking the investment.
Phase 3: Activate
Our seasoned recruiter (with 30+ years experience) permanently places the right force multiplier to drive revenue and free the CEO’s time. This ensures you introduce a force multiplier who bridges the strategy-execution gap.
Investment Management Firm grows from $15M to $40M in Revenues – the CEO went from spending 50% of her time on meaningless activities, now spending 80%+ of her time on strategy.
After engaging our system, we transformed a small firm into a mid-sized organization, completely transforming their culture, the CEO’s daily schedule, and the structures holding it together. When we met the CEO, she was bogged down managing people, in Zoom calls she didn’t have to be in, keeping up with emails, and, consequently, she had flatlining revenues. On top of it, our discovery process revealed her team’s poor morale.
Over the course of six months, our team installed structures that were missing, such as an accountability tool for team performance and our CEO’s opt-in/opt-out guide. We educated and recentered her team using our culture of feedback system. And we taught her how to stop creating dependency so she could focus on top-line goals.
Software Company Acquired for $2B
We were called in by the CFO of a 30-year-old software company in the Bay Area — he told me that the CEO was at his wit’s end and that the business had been stuck at $300M for about five years.
My team quickly discovered that missing organizational structures were holding him and his team back from growing— so we installed our systems and found him the right execution partner —someone to align his team, run the day-to-day, meet with the executive team, and keep the trains moving. Within months, he went from drowning in operations to spending most of his week on market expansion and big-picture growth. Two years after our work, they were acquired for $2B.
To make lasting changes, you need a partner who understands the US market and SMB landscape.
For over 30 years, we have successfully partnered with founders and CEOs across various industries. Unlike a generalist recruiter, we specialize in placing high-level hires based on each company’s specific strategy and needs.
Led by Carol Schultz
Carol is a thought leader featured in Inc. Magazine, Fast Company, and Forbes, and is a best-selling author.
We have helped hundreds of companies transform their organizations:
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Stop putting out fires and start working ON your business rather than IN your business.
Run a company that grows in profitability.
Create an organization where people work together toward a shared vision.
Give confidence to your investors and board of directors with a professionalized structure.
Outsourcing a fractional leader allows you to build the “scaffold” or infrastructure of your office without the risk of a full-time salary immediately. It lets you test the role’s value.
The CoS acts as a strategic advisor, integrator, and impact amplifier for the executive (typically the CEO). Responsibilities include prioritizing initiatives, managing cross-functional projects, facilitating leadership meetings, filtering communications, and ensuring organizational alignment.
Typically to the CEO, though in large organizations other CXOs may have a chief of staff.
Tech startups, government, military, large corporations (especially during transitions), nonprofits, and fast-growing companies.
By owning the planning/execution of CEO priorities: setting timelines, removing roadblocks, aligning resources, putting systems in place, and reporting progress.
There are situations when the CoS will run meetings in place of the CEO. In cases when the CEO is running meetings, the CoS will design agendas, pre-align stakeholders, capture decisions/actions, and ensure follow-through. They often act as a facilitator or “synthesizer.”
Identifying process bottlenecks, streamlining communication flows (e.g., replacing meetings with async updates), building talent strategies, and coaching teams on prioritization.
It depends: Smaller, fast growth companies typically begin with a fractional CoS to determine what they need before moving to a full-time CoS; some use it as a shorter leadership accelerator; others build long-term “right-hand” partnerships.
Culture-fit with the CEO, ability to navigate politics, bias toward action, and resilience under pressure. Past exposure to high-stakes environments is a plus.
When you’re:
No, as long as you:
Hear from some of the business leaders who we’ve helped
Bringing together the ideal leadership team is your top priority as your organization’s founder and/or CEO. You know that the top is where the tone is set for the entire system. The leading executives establish the protocols, rules, and vision. Employees are more likely to follow a united team. If there is a failure to bring on the right people, the negative repercussions will be felt throughout the company.
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Don’t wait until you burn out. Partner with the leading operational strategy firm and build the infrastructure you need to scale.